Terms of Use

These Terms of Use (“Terms”) govern your access to and use of all websites, platforms, products, and services (collectively, the “Services”) operated by Cover AI  (“CoverAI,” “we,” “us,” or “our”).
By accessing or using any of our Services, you agree to be bound by these Terms and our Privacy Policy.
If you do not agree, please discontinue use of our Services immediately.

1. Company Information

Legal Name: Cover AI 
NPN: 21552626
Agency License: 3003609556
Principal Office: 3400 Dundee Rd, Suite 150, Northbrook, IL 60062
Phone: (312) 395-0872
Email: info@coverai.net
Website: https://coverai.net
Governing State: Illinois, USA

2. Licensed Insurance Operations

Cover AI is a licensed, independent insurance agency authorized to conduct insurance business only in states where it holds an active license.
Our Services, quotes, and referrals are intended solely for residents of jurisdictions where Cover AI or its appointed producers are licensed.

We do not solicit or sell insurance products in any state where we are not licensed.

If you access our Services from a non-licensed state, any quote or referral is provided strictly for informational and educational purposes and does not constitute a solicitation or offer to sell insurance.

3. Scope of Services

Cover AI operates as both a licensed insurance agency and a digital marketing and technology platform that connects users with licensed carriers, MGAs, or insurance marketplaces.

Our Services may include:

Digital quote tools and lead-generation forms;

AI-powered informational tools (e.g., “AI Simon”);

Direct policy placements through licensed agents;

Referral and affiliate links to third-party insurers and partners.

Submission of information through our sites does not bind coverage.
A policy becomes effective only after confirmation and acceptance by the issuing carrier and payment of premium.

5. Use of Digital Tools and AI Features

Our websites may include digital quote engines, chat interfaces, and AI assistants (such as “AI Simon”).

These tools are provided for informational and educational purposes only and:

  • Do not provide licensed insurance, legal, tax, or financial advice;
  • May use third-party APIs and data sources;
  • Cannot issue or confirm binding insurance coverage;
  • May experience errors, delays, or outages beyond our control.

Any AI suggestions or insights must be verified by a licensed insurance professional before reliance.

6. Electronic Communications Consent

By submitting your information through any Cover AI form, you consent to receive communications from Cover AI, its affiliates, and licensed partners via phone, SMS, email, or other electronic means, including automated or prerecorded messages, even if your number is listed on a state or federal Do Not Call registry.

You may opt out at any time by following unsubscribe links or contacting us directly.

7. User Responsibilities

You agree to use our Services lawfully and not to:

  • Provide false, misleading, or incomplete information;
  • Attempt to access unauthorized data or systems;
  • Copy, scrape, or republish content for commercial use;
  • Submit fraudulent or deceptive insurance applications;
  • Interfere with or disrupt the operation of our systems.

Providing false information may result in denial of access, report to regulatory authorities, or legal action.

8. Producer Disclosure and Compensation

Cover AI and its producers may receive commissions, referral fees, or other compensation from insurance carriers or marketing partners for the sale or referral of insurance products.
Such compensation does not influence the products or carriers presented to you.
All recommendations are made in good faith and in accordance with state and federal insurance regulations.

9. Affiliate and Referral Relationships

Cover AI participates in affiliate and lead-generation programs with licensed insurers and marketplaces (e.g., Tivly, Ethos, SmartFinancial, Progressive, Cover Whale, First Connect, and others).
When you click a referral or “Get Quote” button, you may be redirected to a third-party website.
Cover AI may receive a fee or commission if you complete a quote or purchase through that partner.

Cover AI is not responsible for the content, accuracy, or data handling practices of any third-party website.
Use of such sites is governed by their respective Terms and Privacy Policies.

10. No Guarantee of Coverage or Savings

Quotes displayed through our Services are for informational purposes only and subject to change without notice.

Cover AI does not guarantee that any quote, premium, or savings estimate will result in an actual policy or lower rate.

All coverage decisions rest solely with the issuing insurance carrier.

11. Accuracy of Information

We strive for accuracy but cannot guarantee that all information, rates, or descriptions are error-free.
Each carrier is responsible for its own underwriting, policy terms, and claims.

You are responsible for reviewing all documents and disclosures before purchasing coverage.

12. Data Collection, Sharing, and Retention

By submitting your data, you authorize Cover AI to collect, store, and share your information with licensed carriers, MGAs, or marketing partners for the purpose of generating insurance quotes or related services.

While we maintain industry-standard security measures, no system is completely secure.

We retain personal data only as long as necessary to fulfill the intended purpose or as required by law.

See our Privacy Policy for full details.

13. State-Specific Disclosures

Insurance product availability, features, and pricing vary by state and carrier.

Certain digital quoting tools may not be available in all jurisdictions.

All transactions are subject to state licensing laws, DOI regulations, and carrier approval.

Residents of non-licensed states acknowledge that use of our Services is informational only and not a solicitation to purchase insurance.

14. Intellectual Property and Brand Protection

All trademarks, logos, software, and intellectual property within the Cover AI Network — including “AI Simon” — are the exclusive property of Cover AI or its licensors.

Unauthorized reproduction or imitation is strictly prohibited.
Permission for use must be obtained in writing.

15. No Legal, Tax, or Financial Advice

All information provided through Cover AI is for general informational purposes only.
We do not offer legal, tax, or financial advice.

You should consult qualified professionals for specific advice regarding your circumstances.

16. Feedback and User Content

Users may not post, transmit, or distribute defamatory, false, or misleading information about Cover AI, its staff, or partners.
We reserve the right to remove any content or restrict access to users who violate these Terms.

By submitting reviews or comments, you grant Cover AI a non-exclusive, royalty-free right to display or reproduce such content for business or compliance purposes.

17. Limitation of Liability

To the fullest extent permitted by law, Cover AI and its affiliates shall not be liable for:

  • Direct, indirect, incidental, consequential, or punitive damages;
  • Errors, omissions, or third-party system failures;
  • Unauthorized access to data;
  • Financial loss or missed business opportunities related to use of our Services.

If liability is established, it shall not exceed the amount you paid (if any) for using the Services.

18. Indemnification

You agree to indemnify and hold harmless Cover AI, its directors, employees, and partners from any claim, liability, or expense (including attorneys’ fees) arising out of your misuse of the Services or violation of these Terms.

19. Force Majeure

Cover AI shall not be held responsible for delays or failures in performance caused by events beyond its reasonable control, including but not limited to natural disasters, cyberattacks, network outages, labor disputes, or regulatory changes.

20. Arbitration and Dispute Resolution

Any dispute, claim, or controversy arising out of or relating to these Terms or your use of the Services shall be resolved exclusively through binding arbitration under the rules of the American Arbitration Association (AAA) in Cook County, Illinois.
You waive your right to participate in any class or collective action.
Judgment on the arbitration award may be entered in any competent court.

21. Governing Law

These Terms are governed by and construed under the laws of the State of Illinois, without regard to conflict-of-law principles.
For non-arbitrable matters, you agree to the exclusive jurisdiction of the state and federal courts in Cook County, Illinois.

22. Severability and Entire Agreement

If any part of these Terms is held invalid, the remainder shall continue in full force.
These Terms and the Privacy Policy constitute the entire agreement between you and Cover AI regarding use of the Services.

23. Termination

We may suspend or terminate access to any Services at any time, with or without notice, for violations, fraud, or abuse.

24. Modifications to Terms

We may update or modify these Terms at any time.
The revised version will be posted with an updated “Last Updated” date.
Continued use of our Services after such updates constitutes your acceptance of the new Terms.

25. Regulatory and Jurisdiction Notice

Cover AI operates under the authority and supervision of the Illinois Department of Insurance (DOI).

For regulatory inquiries or to verify licensing, please visit https://insurance.illinois.gov.

26. Contact Information

Cover AI
3400 Dundee Rd, Suite 150
Northbrook, IL 60062
Phone:  (312) 395-0872
Email: info@coverai.net
Website: https://coverai.net

Legal Notice

Cover AI is a licensed insurance agency.

All trademarks, carrier names, and product logos are property of their respective owners.

Quotes and rates are non-binding until verified and accepted by an authorized insurer.

AI Simon and other AI tools are designed for informational assistance only and do not replace licensed agent or carrier advice.